Our Philosophy

Our Vision

Transforming America’s Distribution Center into America’s Aerotropolis.

Our Mission

Remain a World Class Aviation Center.

Our Guiding Principles

  1. Maintain a culture of integrity and collaboration.
  2. Aggressively pursue the safety and security of our customers, stakeholders and community.
  3. Maintain a competitive environment for air service.
  4. Recognize the importance of employees to the success of the Memphis-Shelby County Airport Authority by maintaining a culture of open communication and respect among all team members.
  5. Maintain our position as a leader in diversity and inclusion.
  6. Expand the strategic role of aviation as the regional and global economic engine of Memphis’ quadra-modal transportation hub.
  7. Maintain and build upon our status as both a “World Leader in Air Cargo” volume and service, and the “Nation’s Hassle-Free Passenger-Hub Airport.”
  8. Continue to be recognized as a model airport for prudent financial and business policies.
  9. Maintain a culture of continuous improvement.
  10. Be customer-service driven in all that we do.